Products, Orders and Returns
We appreciate your interest in our products and we want to assure you that we are committed to answering all your questions regarding our products and services.
How can I get the Mgbeke natural products?
Mgbeke Herbal and Beauty Products are manufactured in the USA. Our products are stability, quality, and efficacy tested as we follow FDA rules and regulations.
They are made with 100% natural, plant-derived, and organic ingredients which makes us strive to ensure that it gets to you in the best quality. To this effect, Mgbeke LLC offers a professional and standard purchase and delivery platform to aid seamless ordering and delivery of our products.
Our e-commerce store is structured to house our over 47 natural products and also offer a trading space in a bid to bridge gaps for global businesses.
How much do your products cost?
Mgbeke products are given at the best prices you can get in the market. Our shipping charge depends on the country of delivery. US customers get free shipping.
How do I use natural creams?
It is best to use a clean spatula or even a cotton bud to remove the creams from their jars as opposed to fingers which may harbour bacteria and contaminate the creams.
If you do decide to use your fingers, please make sure they are really clean.
If you are using a natural cream for the first time, it is advisable to do a patch test first, just to make sure that you are not sensitive to any of the ingredients.
How much quantity do I put on?
It is best to apply a little bit of cream, see how much is absorbed by your skin, and if necessary, apply a little more. Sometimes, customers say that a cream is a little too heavy for their skin type, but very often, this results from putting too much on.
Your skin will only absorb what it needs, and any excess amount will stay on the surface and may give you a shiny face. As with all-natural skincare products, a little does go a long way, so try applying your natural cream sparingly and you will soon get used to the amount of cream your skin type needs.
How long does it take to see results?
It takes around 30 days for the deeper skin layers to come to the service and renew themselves. When switching from synthetic skincare products, it is normal for the skin to go through a period of ‘detox’ while it clears away all toxins built up over the years, before it starts healing and looking healthy.
Tester pots are good to discover if you are sensitive to any of the ingredients, like the scent or the consistency of the product. It is best to continue using the cream for about a month in order to see if there is an improvement in your skin. We are sure there will be.
How do I store natural products?
Due to the non-reliance on chemical preservatives, true natural creams will deteriorate faster than high street skincare products. The creams are best stored away from direct sunlight and below 25°C. Most creams have a shelf life of about 12 months unopened and 3-4 months once you start using them.
During warm weather, it is normal for the butter and cream to become a little runnier and slight separation of oils to occur. Do not worry, this is entirely normal. Simply stir or shake the product to emulsify the ingredients. This does not affect the quality of the product.
Is this product safe to use during pregnancy?
Our products are made with natural ingredients that are non-toxic and safe. In the case of pregnancy, we always recommend that you contact your physician about the specific product and ingredient listing. While many natural ingredients are fine to use during pregnancy, there are some that aren’t.
Are your products tested on animals?
One of our main company principles is that none of our products is tested on animals. So, no product listed on the Mgbeke Marketplace was tested on animals neither do we have other companies test on animals for us.
What if I received the wrong item?
We try our best to ensure that you receive your complete order as accurately and as quickly as possible but sometimes, errors do occur. Should this occur, we sincerely apologize. Please inform us within 3 business days of delivery if there are any problems with your order.
We reserve the right to refuse replacement or refund of these items if we are not notified within this timeframe.
Track my order?
Your order is usually shipped within 1-3 business days of the order being placed.
A shipment confirmation email is sent to the email address associated with your order. In this email, your tracking number and the method of shipment will be noted to aid you in tracking your order.
Are the fragrances in your products natural and safe?
Mgbeke LLC do not use synthetic fragrances in her products. Our signature scents are 100% naturally-derived and comply with the strict standards of the International Fragrance Association (IFRA). The IFRA standards are updated regularly and based on extensive research and toxicological research.
What are the expiry dates for Mgbeke products?
All Mgbeke products last up to 24 months unopened from date of manufacture.
Does Mgbeke do samples of their products?
As a general rule, we do not offer samples of our products. From time to time, we could have samples available so we encourage you to get in contact with us and we will do our best to help. If you have concerns with allergies or skin conditions, please refer to that section of the FAQs.
I have really sensitive skin – can I use Mgbeke products
We are very pleased to say that you absolutely can.
I have eczema – can I still use Mgbeke products?
Eczema triggers are different for everyone, so it is hard for us to say that using Mgbeke products won’t cause you to flare up. However, we have had some great results with customers prone to eczema.
What forms of payment do you accept?
We accept Visa, MasterCard, and American Express through the website via PayPal. You can also pay with FlutterWave which accepts payments from Mastercard, Visa, Verve, Discover, AMEX, Diners Club and Union Pay.
Can I change or cancel my order once I have placed it?
If you wish to change anything in your order, please send an email to firstname.lastname@example.org with your order details and information about the request. Doing this as quickly as possible will give us a greater chance of fixing the order before it is sent.
If, however, the order has already been shipped, then we cannot help, unfortunately. You can have a look at the Returns or Refunds Section of the FAQ for more help.
What if an item is out of stock?
You will be alerted that we are out of stock when you try to buy it, and if you sign up for email alerts, we will let you know when it is back on the shelf.
When can I expect my order?
It will depend on which postage and handling option you selected at check out.
Will you ship to me internationally?
We offer shipping all over the world.
Can I ship to multiple addresses?
Unfortunately, we cannot accommodate split shipments. If you wish to ship to multiple addresses, you can do this by creating separate orders, each with their own delivery address.
How can I be the first to know about new products?
At the bottom of this webpage is a subscription box. Simply enter your email address to sign up and we promise to keep you updated on all the latest offers, blog posts, new product launches and more!
Orders and Returns
We want to really appreciate all those who have been making enquiries about our products and services. We want to assure you of our unreserved commitment towards ensuring that your orders are met in due time.
One of the questions we will look at today is:
“Will there be Marketing/Distributorship of MGBEKE products in Nigeria and other countries?”
There has been great interest with regards to how our products will get to our consumers. We have gotten over 100 requests for marketing and distributorship, especially in India, Ghana, Jamaica, United States, Nigeria, and other countries.
As you all know, all products at MGBEKE are produced under strict compliance to top-notch standards and use of original and non-infiltrated ingredients. This is why we are discreet in ensuring that these products get to you without obstruction in the delivery process.
To ensure this, we do not intend to have marketers and distributors for our products. All our products will be sold exclusively on our E-commerce stores at an affordable price and delivered to you by our delivery experts across the globe and in Nigeria in particular.
This way, we can ensure quality monitoring, assessment, and controlled distribution of our products thus preventing adulteration as seen in so many organic products.
We uphold high taste and professional adherence to every process carried out in MGBEKE LLC and we are not obliging to compromising this standard anytime soon. We are ever committed to bringing a new facelift to the natural products and health industry and business sphere at large.
Be rest assured that as soon as our products are available for order, you will get yours to your doorstep.
We are unique!
We are original!
We are MGBEKE!
WHY THE NAME MGBEKE?
I have gotten a lot of questions from lovers of my brand concerning the name MGBEKE and why we had to go for this name. It is beautiful to know that our audience all over the world are interested in who we are and what we stand for.
In the olden days, Mgbeke is a woman; a very strong woman of the Igbo origin who believes in her root. People see her as local but as a woman of astute virtue, she does not leave the lane of honesty and sincerity. She believes in nature and originality.
In this same vein, we at MGBEKE LLC have taken after this bespoke model to provide solutions to problems in today’s society. We apply natural and organic processes in our business and come up with unique and standard ways to meet global standards. We bridge gaps in global businesses by incorporating purely natural strategies to solving emerging global problems.
On a broader view, MGBEKE LLC is taking us back to nature; to where we come from. A quick review of the olden days shows that our forefathers did not die the way people die these days. This is accredited to the fact that they do not eat and use most of the things we use today. The rise in complicating ailments and untreatable diseases was barely noticed during their time against what we see today. This is greatly accrued to the use of herbs and strict compliance to consuming organic foods.
During those days, the use of toxic materials was at the minimum level; no GMOs, no preservatives, no chemicals, and no food colourings. Those days, the subtle urge to make foods look enticing yet unhealthy was deficient and not in vogue. No wonder our forefathers lived up till 90-120 years; strong and
It is saddening that today, we celebrate life at 60. A life cut short due to the condition of canned and preserved foods. A life cut short due to negligence and ignorance of our natural offerings. Today, we give in to the use of products processed with toxic and unhealthy materials. Producers of these products do so with little or no attention to the adverse effects the toxic substances have on our body.
At MGBEKE LLC, we have taken a bold step away from the usual way of doing things to the ideal and natural way. We have gone back to our roots and committed ourselves to sending out products made from the best of herbs, seeds, and roots. We understand that the idea is not about using herbs but about using it right. With our experience so far and seeing the wrong way acclaimed producers of natural products process their herbs, we have decided to stand out and do it right.
In case you do not know, some herbs shouldn’t be boiled but roasted. Some should be fermented but dried. Some should even be used immediately they are uprooted. This is why most of our productions require that we go with our machinery while sourcing for most of these herbs. We know that if this is not done right, we will end up endangering lives. Beautifully enough, our commitment to natural processing has made us become a brand name in the mouths of a thousand and one persons awaiting the unveiling of our products.
At MGBEKE LLC, we insist on preserving and sustaining lives through our highly-recommended natural and organic models to solving health and business-related problems.
We are original!
We are MBGEKE!
A lot of people have been making enquiries about other services we offer at MGBEKE LLC. One of the striking questions is:
“What can MGBEKE LLC offer me as a business owner?”
MGBEKE LLC is a multi-national corporate firm that offers top-notch business services to small and large business brands to boost their visibility and get them operating on global standards. Our services cover consultancy, training, and visibility building.
We do this through training and consultancy sessions with our team of internationally-trained professionals and trainers who employ pro-active methodology and proven strategies to reach your business needs.
They deliver based on experience with a forecast on possible problems most business brands often encounter and take precautionary steps on your behalf. This way, we get an ideal reflection of your company’s needs and operational loopholes and make efforts to tackle them with trademarked-result strategies.
At MGBEKE LLC, we bridge global business gaps and keep you on top of the game. So, if you are a business owner, that means that you need to have us navigate your business brand to be number 1 in your industry.
Does this look like what your business needs? Send a mail to email@example.com to have us work with you.
We are MBGEKE!
“Is buying online safe”
YES. Buying online with us is very secured, safe and easy.